City of Charleston
ADA / WCAG 2.1 Level AA Compliance Assessment
https://www.charlestonwv.gov/Federal ADA Title II Compliance Deadline
April 26, 2028 — state and local government entities serving under 50,000 population must comply with WCAG 2.1 Level AA. Entities serving 50,000+ must comply by April 26, 2027. Deadlines set by the DOJ's April 2026 Interim Final Rule.
Accessibility Assessment
Critical Accessibility Violations
These issues were found across the City of Charleston website and represent WCAG 2.1 Level A and AA failures.
Related Government Entities
These sub-entities of City of Charleston also fall under ADA Title II requirements and must maintain accessible websites.
Charleston Police Department
23 issuesKRT Transit Authority
18 issuesCharleston Area Alliance
10 issuesCharleston Convention & Visitors Bureau
24 issuesCharleston-Kanawha Housing Authority
13 issuesCharleston Urban Renewal Authority
10 issuesKanawha County Public Library
11 issuesWV American Water
17 issuesCharleston Sanitary Board
13 issuesMetro 911 / Kanawha County 911
22 issuesKanawha County Government
80 issuesLet us help City of Charleston achieve compliance
Our AI-powered platform identifies every accessibility violation and generates production-ready fixes for your HTML pages and PDF documents.
We're here to help, not to sell. Every engagement starts with a conversation about what your entity actually needs.
Transparent pricing. No hidden fees. Generous included allocations.
Compliance Report
Detailed assessment of all WCAG 2.1 violations with remediation guidance.
- Full HTML & PDF accessibility audit
- WCAG 2.1 Level AA issue breakdown
- Prioritized remediation roadmap
- Executive summary for leadership
- Delivered within 48 hours
Report + Full Remediation
1 year of hosted compliance monitoring, remediation, and PDF Agent credits.
- Everything in Compliance Report
- 1 year access to the hosted platform
- Purpose-built AI remediation — fine-tuned on accessibility standards — generates production-ready fixes for every page
- Unlimited structural PDF remediation & tagging
- Included PDF Agent credits for complex documents
- Post-remediation verification scan
- 365 days of compliance monitoring
- Automated weekly scans with alerts
- Dashboard access for ongoing tracking
Includes unlimited structural fixes. PDF Agent credits for complex documents included in your allocation.
Enterprise
Everything in Full Remediation — scaled for departments managing multiple websites or large document libraries.
- Everything in Report + Full Remediation
- 1,500 PDF Agent credits (3x standard)
- Up to 3 sites under one subscription
- Priority processing queue
- Dedicated account manager
- Quarterly compliance summary reports
- Discounted additional credits ($0.75/PDF)
- Compliance documentation support
Need more than 3 sites or 1,500 credits? Contact us for custom sizing.